Know Before You Go
A few things to know before you go and some of our most FAQ’s
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Book individual seats or Book the entire bike for your group online – Click on BOOK NOW above and select the type of tour you want. Use the calendar to navigate to your date, then the select from the time slots that are available that day. Put in your info info and payment information and you’re off to the races. Be sure you received a confirmation email or else you’re not booked!
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Absolutely! It’s how they pay rent. We know our local tour guides are some of the best in the business, and you can show your appreciation for their talent with good old fashioned American cash or tipping apps after they show you a great time around town.
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All tours start and end at the Blue Ridge Beer Garden.
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A: The Pubcycle is BYOB, Beer/Wine/Cider/Seltzer are allowed, but NO hard alcohol or kegs are permitted, and NO opened containers. Cans are the preferred container but if you have to bring glass we’ll provide solo cups for you to pour it into. Boxed wine is a good option, as well!Food is allowed however there is no good way to secure it, so if you want to hold it the entire time..be our guest.
We recommend bringing a small cooler on board. We don’t have a cooler or ice onboard.
Alcoholic beverages must remain on board at all times. Use common sense; you can’t get off the bike with your open beverage – it’s against the law!
Do not consume the beer you bring while at the Beer Garden…not cool and you will be asked to leave.
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It’s not difficult, but you do have to pedal. The Pubcycles are the largest ebikes in Hendersonville, but keep in mind Hendersonville does have some heels. We have a motor that acts as Lance Armstrong so you are only pedaling your own body weight. You can give it 100%, or 50% is just fine with us, as long as you pedal.
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Water bottle, small cooler, decorations, masks, costumes, best drinking buddy!
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For safety reasons the minimum age is 12 years . No riders under the age of 12 are allowed onboard. All riders must show a valid State ID to prove legal drinking age. There’s no maximum age limit. The seat heights are adjustable, however, riders who are under 4′-6” may not reach the pedals on the bike and can sit on the rear bench seat, that seats two.
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Of course! Book individual tickets for the tour and we will attempt to build a larger group. In the unlikely event that we cannot get more riders on your tour (at least 4 or 5), we may have to reschedule it for another time or day, or refund you.
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City Ordinance requirements hold us to a standard. Your Tour Driver will go over the rules and behavior expectations at the beginning of your tour. Most of these are outlined on the waiver. If you act in a dangerous or unruly manner, you may be asked to leave. If we do not conduct business that satisfies the City and Police Department, we put our Ordinance and City License at risk, please help us to be good stewards.
No drinking from glass containers on the bike. Growlers and wine bottles are allowed, but must be poured into a solo cup and stored in the cooler.
Your Tour Driver IS THE BOSS, so please listen to them.
There can be no moving around, leaving or jumping off the Pubcycle while in motion. Planned and announced stops only.
Respect our streets and our town, so no littering, nudity, excess noise or general debauchery please.
A trained Pubcycle employee is the only individual who can drive the bike.
Pubcycle employees are not allowed to sell or serve your beer or wine. BYO & SYO (serve your own) only.
ID’s are checked at time of departure, only 21 years of age or older may drink Beer/Wine/Cider/Seltzer on the Pubcycle.
Waiver – please see that everyone in your group signs the waiver electronically prior to the tour starting.
At all times, the driver reserves the right to expel any and all careless or highly intoxicated riders.
If a rider(s) is asked to leave the tour, the rider(s) will be responsible for finding their own way home, and no refund will be given.
Our ultimate goal is to help you to have a great time!
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Just like riding any bike, riding the Pubcycle can be potentially dangerous. We can offer bike helmets for your safety if you wish (please email us your request as there’s not enough room to keep them stored on-board). You don’t have to wear one – that’s up to you. We take all the necessary safety precautions; you take responsibility if you get hurt.
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If you booked a tour, and need to change, cancel or reschedule please let us know as soon as possible by emailing us at amazingpubcycle@gmail.com. The following cancellation policy applies to all reservations.
For all tours, we offer 100% if cancled before 24 hours of the start time of your tour. If you cancle within the 24 hours we have a zero refund policy but will offer to reschedule your booking or give you a voucher that’s good for up to 1 year.
Refunds are only issued if WE have to cancel a tour due to extreme weather as stated by the National Weather Service, do not have enough people for a tour, or for any unforeseen circumstance that may arise the day of the tour.
To cancel or reschedule your tour, simply call us at 828-233-5606 with your reservations name, the date and time of the tour, and the reschedule date and time. If you don’t know when you’d like to reschedule, we’ll give you a voucher code good for 1 year.
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The Pubcycle runs rain or shine! We all know how unpredictable Hendersonville’s weather can be, so make sure you dress accordingly, it’s quite possibly more fun in the rain! The Pubcycle sometimes has ponchos onboard if you need em. If weather becomes dangerous, as in thunder & lightning; Pubcycle reserves the right to cancel the ride and offer a reschedule or refund.
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A: No. 14 seats belts = 14 people, no exceptions.